1. Information We Collect
We collect various types of personal information when you visit our website or use our services. The information we gather depends on how you interact with us, including but not limited to:
- Personal Identification Information: Name, Email address, Phone number, Company name (if applicable).
- Technical Data: IP address, Browser type and version, Device information (e.g., mobile or desktop), Cookies and usage data.
- Payment Information: When making a purchase or subscribing to our services, we may collect payment details. We do not store your payment information; it is securely processed by trusted third-party payment gateways.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and improve our services: We use your information to personalize your experience and deliver tailored services.
- Communication: To respond to your inquiries, send service-related updates, marketing communications (if you've opted in), and for customer support.
- To comply with legal obligations: Such as tax and accounting requirements, or in response to legal requests.
- Marketing: We may send promotional emails or newsletters about our products and services. You can opt out at any time by clicking the unsubscribe link in these emails.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small files stored on your device. You can control cookie settings through your browser, but please note that disabling cookies might impact your user experience.
- Essential Cookies: Necessary for the website to function properly.
- Performance Cookies: To analyze website traffic and performance (e.g., Google Analytics).
- Functional Cookies: To remember your preferences and settings on the site.
- Targeting/Advertising Cookies: Used for tracking and delivering personalized advertisements.
4. How We Share Your Information
We respect your privacy and do not sell your personal data to third parties. However, we may share your information in the following situations:
- Third-Party Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in operating our website and delivering services.
- Legal Compliance: We may disclose your personal data if required by law, such as to comply with a subpoena, legal process, or to protect the rights, property, and safety of Mobtel Digital Solutions, our customers, or others.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. This includes the use of secure socket layer (SSL) encryption for sensitive data and other physical, technical, and administrative safeguards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You may ask us to delete your personal data, subject to certain legal restrictions.
- Opt-out: You may opt out of receiving marketing communications at any time.
- Data Portability: You can request a copy of your data in a structured, commonly used format.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will take steps to delete such information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at: